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VisionDoc · Partner Program

Customer Registration

Found a customer who cares about document security or going paperless? Fill this in and send it back. We do the groundwork before your first real meeting, then tell you whether it is worth chasing, which edition to pitch, and roughly what it costs.

This form is also your deal registration. The customer is logged under your name and we will not approach them through another channel. If you do not know an answer, pick “Not sure” — do not sit on the form over one unanswered question.
About 6 minutes28 questionsMostly one click
0

Your details

Deal registration
01

Who is submitting this

Required
02

Where did this customer come from?

Optional
A

Customer basics

4 questions
03

Customer and contact

Required
04

Industry

Required

Law firms, accountants, healthcare and finance handle the most sensitive documents. Those deals usually close fastest.

05

How many people will use it?

Required

The people who will actually get accounts, not the whole company. Ten users is the minimum.

06

How many offices, and any outside Hong Kong?

Optional

Mainland or overseas offices turn where the data lives into a live question.

B

What is on site

You know this best · 8 questions
07

How many copiers or scanners do they have?

Optional
08

How do they scan today?

Required

Scan-to-folder is our cleanest way in — whatever lands in that folder, we pick up automatically.

09

Roughly how many pages a month?

Optional

The meter reading has it. This number drives OCR volume and the licence recommendation.

10

What do the documents actually look like?

Required

This is the biggest single driver of how accurate we can be. Handwriting, chops and photocopies of photocopies are much harder than clean printed text — we would rather know now than after quoting.

11

Where do scanned documents end up?

Optional
12

How much is already sitting there?

Optional

The back catalogue is a separate project from the daily flow. Loading fifteen years of scans is migration work, and it lands against the storage included in each licence.

13

Any document management system in use?

Optional
14

Do they have IT support?

Optional
C

What they want fixed

Decides the edition · 4 questions
15

What problems have they raised?

Required

Tick everything they have mentioned. This is what decides Essentials against Professional.

16

Where should the extracted data go?

Optional

Only matters if they want data pulled out of documents. Reading an invoice is one job; getting the numbers into their accounting system is a separate one we have to quote for.

17

Has anything already gone wrong?

Optional

Customers who have been burned close fastest. A leaked file, an audit finding or a client complaint all count.

18

Write down their problem in their own words

Required

Copy what they actually said and do not polish it. This is the single most useful answer for our groundwork.

D

Deployment

Changes how we quote · 1 question
19

Will they accept documents in the cloud?

Required

Law firms, government and healthcare often require no internet at all. We can run fully on-premises, but it is quoted differently.

E

Commercials

7 questions
20

When do they want to start?

Required
21

When does anything they are locked into expire?

Optional

A copier contract or a DMS renewal is usually the real deadline, and you are the one who knows the date.

22

How much work does this take them today?

Optional

This is the business case. "Two clerks, three hours a day" is the line that gets a budget approved, and it is the strongest thing we can put in a proposal.

23

Has budget come up?

Optional

Annual figures. If it has not come up, say so rather than guessing.

24

Does this need a formal tender?

Required
25

Any other vendors in the running?

Optional
26

Who signs off?

Required
F

What you need from us

2 questions
27

What should we do next?

Required
28

Permission to hold these details

Required

Initial read

Internal — do not quote this to the customer
Suggested editionAnswer C15 and this fills in
User bandList, per user / month
DeploymentChanges how we quote
Lead temperatureNot enough yetNeeds at least a timeline and one problem

Rough figures from list price. Partner discount, implementation and storage overage are quoted separately — the formal quote from us is the only real number.

Submit

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